USS is an independent reseller of refurbished OEM devices, including products from Itron, Panasonic, Trimble, and more.

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A Utility Support
Company

Utility Support Solutions currently serves over 1,000 active customers including some of the largest water, gas, and electric companies in the United States, and to date we have repaired over 1 million devices, between our locations in the US, Canada, Australia, and Great Britain.
What USS Is All About

Reliable, Fast, & Better Quality

Our extensive TotalCare warranty program has redefined the modern industry standard for maintenance service with above and beyond accountability to our customers. Across the globe, our team’s combination of industry knowledge, technical expertise, and streamlined support processes allows for customers like you to rest assured that your device is in good hands, and that no matter the setback we’ll get you up and running as fast as possible. Guaranteed.

USS Leadership

John Patrick Wristbridge

Founder, President
John Patrick Wristbridge is the founder and President of JPW Technologies and Chairman of the Board for Magnar. For over 35 years, John has been the driving force behind JPW’s success as an industry leader, utilizing technology to provide custom solutions and hardware support to clients worldwide, and reimagining the impact of technical customer service in the field. With integrity and humility, John continues to champion values-led growth at Magnar to help maritime industry professionals implement sustainable and secure access control solutions.

USS Is Part of JPW Technologies

A family-owned and operated company since 1986, JPW Technologies is a global leading independent service provider of utility data-processing equipment, and the team that built Utility Support Solutions and TotalCare. We’ve helped to get thousands of technicians and engineers back into the field sooner with industry-leading repairs on over 1 million devices. JPW believes in providing customers with unwavering support and service, and reliable quality assurance.